How to Pay your Spectrum Bill by Phone or Online

This article outlines the steps for customers to make their monthly Spectrum bill payments. Our guidance ensures a convenient and stress-free payment experience.

Spectrum is one of the most popular Cable TV and Internet providers in the United States. It became a household name in many homes because of its best service. As a matter of fact, it is one of the first companies that provided Cable TV distribution nationwide. The ISP offers various plans at affordable prices, including Charter bundle deals, Spectrum Internet, etc. Charter Spectrum generally charges a monthly fee for their subscriptions. In this article, we will discuss different methods and how to pay your upcoming Spectrum bill and pending bills.

Where Can I Pay my Spectrum Bill?

If you are a Spectrum subscriber, you’ll get notifications about pending bills via text message and email. As soon as you receive a message, you will need to settle your charges before the due date. To do so, there are several ways to pay your invoices. You can make online payments on the Web Portal (, My Spectrum App, and by Phone. Additionally, there is also an option to make payment via check or money order at Store or via Mail.

These are the five different ways to make your bill payment:

  1. (Web Portal)
  2. Using Mobile App
  3. By Phone Call
  4. In Person Cash Payment at Spectrum Store
  5. Send via Mail

How to Pay Spectrum Bill Online (via Customer Web Portal)

How to Make payments through Spectrum Website

The most convenient method to pay your Spectrum bill is through customer web portal. You can access this facility by visiting and logging in to your account on Once you log in, go to Account Summary, and you will see a list of your current and previously paid invoices. Choose either One-Time payment or Enroll in AutoPay to get paid your dues automatically every billing cycle.

To make payments on the website, follow these simple steps:

  • Visit the official website or and login into your account.
  • Next, navigate to the billing section.
  • Here you can choose a payment method to start your process.
  • Select “Make a Payment” and enter your details.

Now, simply follow the prompts and complete the procedure.

How to Pay My Bill using Spectrum app

Payment via My Spectrum App

You can also make a payment using My Spectrum app, which is available for iOS and Android devices. Here you will experience an easy user interface compared to the web portal. This app has many tremendous to manage your network equipment and DVRs. You can also change Spectrum Wi-Fi name and password directly from the application.

Here is how you can pay your Charter Internet bills via My Spectrum app:

  • Launch My Spectrum and sign in to your account.
  • Tap on the “Billing” tab in the bottom menu.
  • Now, go to “Make a Payment” option.
  • Adjust your amount, date, and payment method.
  • Verify your information and tap on the “Make Payment” button.

Once done, you will receive a confirmation message on your mobile number. You can also choose the “Auto Pay” option to pay your bills automatically. However, if you are not tech-savvy and find it a little challenging to do it online via app or web portal, you can also use Spectrum’s phone service.

How to Pay Spectrum Bill by Phone Call

How to Pay Spectrum Bill by Phone

In order to make bill payments over the phone, Charter Spectrum offers you two options. The first is an automated process, and the second is customer support. However, you may be charged a $5 processing fee if you choose to speak with a live representative.

To pay Spectrum bill by calling on customer service phone number, follow these simple steps:

  • Call (833) 267-6094 from your registered phone number.
  • Follow the automated assistant’s instructions and choose your inquiry mode.
  • Then, choose your billing option from your phone.
  • Provide your payment information to pay the bill.

For any reason, if you don’t want to pay online, Charter Spectrum also accepts payments at their franchises.

How to Pay Bill in Person (at Spectrum Store)

Make payment at Stores

Some people are just afraid to make payments online, and that’s okay. For this reason, Charter Internet offers a variety of billing solutions to its consumers. If you can’t pay your subscriptions online or by phone, then visit the nearest Spectrum center and pay the bill in person.

To pay your bills at the Spectrum payment center, follow these steps:

  • Visit and enter your Zip code to find stores within your area.
  • Check out the available options to find the nearest and most convenient store for you.
  • Click “Make Reservation” if you would like to schedule an appointment.
  •  Visit the store during opening hours or at the time of your appointment.
  • Speak with one of the representatives, and he will guide you accordingly.
  • Here you can pay via cash, check, and money order. You can also use your credit and debit card.

However, there is another way for those who don’t like to visit the Spectrum payment center, or if there is no store in your area, you can also deposit their bill by mail.

How to make Bill Payments by Mail (through Money Order or Check)

Spectrum Bill payment via Mail

You can also Mail Charter Internet bill, if you rely on the efficiency and credibility of the postal system. To find Spectrum’s mailing address, log in to your account, and go to the billing section, then look for a billing statement to see the mail address associated with your account.

Paying Spectrum bills via mail can be done by anyone; follow the steps below:

  • Put a check or money order in an envelope and remittance portion of your statement if possible.
  • Send the envelope to the billing address listed on your statement.
  • After sending the mail, inform Spectrum by email.

Note: The address to send the Spectrum payments will vary by location. Moreover, you must mention your Spectrum account number on your check or money order. Please do not send cash; the company does not accept cash payments at their mailing address.

Frequently Asked Questions

What is Spectrum grace period on bill?

The company offers 30 days of the grace period or past the due date for payments. If your balance remains, unpaid Spectrum will impose an $8.95 late fee on your account. However, in the event of unpaid bills after the grace period, your services will be discontinued or terminated.

What happens if you don’t pay the Spectrum bill on time?

Spectrum has straight forward policy regarding unpaid invoices. After thirty-two days, you will be experiencing your service interruption. You won’t be able to access the internet, TV, or make a phone call if you are using voice services. If your invoice remains unpaid, your subscription will be suspended after sixty-two days.

If I use my credit card, will Spectrum charge me a fee?

Spectrum does not charge any processing fee for online payments via Debit or Credit card. However, there is a fee of $5; if you choose to pay by phone with a customer representative.

Can I pay Spectrum with cash?

Yes, you can pay your monthly payments in cash by visiting Spectrum stores or third-party centers like Western Union, Schnucks Supermarkets, Walmart, or MoneyGram.

Can I pay my Spectrum bill at Walmart?

Yes, you can pay your Spectrum bill at Walmart Money Centers. Bring the invoice and remittance stub to the shop. They will handle it for you. However, this facility is only available for walk-ins only.

How to pay Spectrum bill online?

You can use My Spectrum app or web portal to pay your bill online. It is simple as checking your email. Login to your account, go to the billing section and pay your invoice via debit or credit card. You can also choose to pay through a bank account.

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Mohib-ur-Rehman Co-Founder of How-to How
Mohib ur Rehman

Mohib loves doing research on network management. He primarily covers How-to guides on Internet and TV service providers.

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  1. You send e-mail statements without a mailing address on them. How are people to get them paid by check? The mailed statement doesn’t arrive until after the due date. I think you need to look at your billing process and upgrade things.

    After looking through your web site — I still don’t have a mailing address.

  2. Can I pay my Bill With PayPal Credit It has a Bill pay option that interfaces with SPECTRUM Instructions are to enter account number and And remit Bill to ZIP CODE box When i do that it can not find my Full Account Number with that zip Code Please help I have attempted 3 Times with variations of the account number gets accepted by Spectrum Send a Receipt for payment back to my email with a transaction number then returns it back to my account after 2 or 3 days. PLEASE HELP

  3. I can only pay my bill by check. My bank account was hacked and my debit card closed. Where can I pay this by check at a Spectrum store? I live in West Columbia, SC 29170
    Thank you

    • Hello Barbara,

      The nearest Spectrum Store is about 19 minutes away from your location.
      Here is the address: 950 Harden Street, Columbia, SC 29205

      Use Google Maps to get directions.

      Hope this helps.

  4. i just look up payment there are 5 where to pay for mobile phoine its says money orders and portal which dont work.,so just let you no i already pay my payment

  5. I’ve been trying to pay my Spectrum bill on line without any account info. My name is Duane Woodford @3101 Allerton Lakr Dr, Winston-Salem, NC 27106-4481. I’ll be here for several months. Please provide info on how to pay.

  6. This company makes it so hard to pay online . . each month you keep changing things and the frustration is overwhelming also the internet sucks where I live and you all don’t seem to care about your customers . . Makes me want to get a new company

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